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Return policy

** No return or refund for special offer products.


**No Warranty on Airsoft Guns (AEGs or GBBs) under 100.00Euro**





General Terms and Conditions
Please check your consignment before signing for it as we are not liable for damage during transit. The Customer signature is acknowledgment that the goods arrived in good condition and have not been damaged during transit.

Conditions of Use
SG Airsoft Dublin provides services to you subject to the following conditions. If you visit or shop at SG Airsoft Dublin, you accept these conditions. Please read them carefully.

Return Policy

If any item arrives faulty or damaged, you must notify SG Airsoft Dublin within 24 hours of receipt via email. Once we have accepted the item for return, postage is at customer’s expense. All items are checked before dispatch, to avoid damaged or faulty items being sent. We cannot refund any item(s) that are returned to us in used condition, broken without original box, manuals and or accessories.

In the event of goods being returned as faulty which are subsequently found to be working properly, we will not refund shipping costs. Faulty goods can be returned to us after the 14 day period but we reserve the right to offer a replacement or credit instead of a refund. There will be a re-stocking fee of 10% for any goods returned.

Defect or damage of the product caused by accident, negligence, misuse, modification, improper voltage, unauthorized repair or alteration will not be refunded or exchanged.

Returnable items:
* Automatic Electric Guns (AEG)

* Gas or Co2 Pistols (GBB)

None returnable items after day of purchase:
* Combat Gear
* Accessories
* Consumables
* Gas Magazines
* Sprayed 2-tones / Custom spray jobs

All items we supply come with the following warranty.

G&G Branded AEG guns 6 months (purchased with the full price exclude special offer products)
AEG guns 1 months (purchased with the full price exclude special offer products)
Accessories 1 week


The warranty does not cover for used, accidental and deliberate damage, tampering with the item or improper use.

No warranty or refund can be processed without the original invoice.

We will not refund items that are not complete, with original packaging, or in re-salable condition.

We cannot refund an item that is faulty that we have offered to repair if the item then becomes unwanted unless the item is in as new re-saleable condition including all packaging, but this does not include 2-tone AEG’s. If the above is requested and the item is not in as new condition we will charge a re-stocking fee up to the difference of re-stocking the item at its saleable second hand value, but only if the item is complete in original packaging with all accessories.

If a customer cancels an order for whatever reason then a transaction charge and holding fee will apply to the refund amount. The holding fee is 10% of the amount ordered.

We cannot refund any unwanted item(s) that are returned to us in used condition, broken without original box, manuals and accessories. Any item that has been modified, painted, accidental and deliberate damage, tampering with or improper use will void the warranty.

Returns address:

SG Dublin
Unit 10B, Charthouse Business Centre

157 Richmond Road, Fairview, Dublin 3

D03 Y9F3, Ireland

Changes in Terms

SG Airsoft Dublin reserves the right to modify these terms at any time without prior notice. Any modification of these terms will be deemed to be effective from the date and time of posting on the SG Airsoft Dublin web site.  Price and availability information is subject to change without notice.